Vehicle Service Manager
About Us
Hollands Suzuki Cars (Timaru) is a trusted name in the automotive industry, known for delivering exceptional service and building lasting relationships with our customers. As our current Service Manager prepares for a well-deserved retirement, we’re looking for a dynamic and experienced leader to step into this key role and drive our service department forward into the future.
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The Role
We’re seeking a Service Manager to oversee our vehicle service department, ensuring smooth operations, outstanding customer satisfaction. This is a hands-on and leadership role that requires a blend of technical expertise, business acumen, and people skills.
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Key Responsibilities- Lead and Inspire: Manage, train, and mentor a small team of technicians and service advisors to deliver top-
- Customer Focus: Ensure exceptional customer experiences by resolving issues promptly and maintaining
- Operational Excellence: Oversee daily operations, including scheduling, workflow, and resource allocation.
- Financial Management: Monitor budgets, control costs, and drive profitability through efficient operations
- Quality Assurance: Maintain compliance with safety and industry standards, ensuring all work meets or
- Continuous Improvement: Identify opportunities to enhance processes, improve efficiency, and grow the
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What We’re Looking For- Proven experience as a Service Manager or in a similar leadership role within the automotive industry.
- Strong technical knowledge of vehicle repair and maintenance.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Demonstrated ability to lead and motivate a team in a fast-paced environment.
- Solid understanding of financial metrics and business operations.
- Problem-solving skills and the ability to think on your feet.
- A commitment to safety, quality, and continuous improvement.
Why Join Us?
- Modern Workshop: Work in a modern fully equipped workshop, with state-of-the-art diagnostic equipment
- Take the Wheel: Lead a well-established and respected service department with a loyal customer base.
- Growth Opportunities: Be part of a company that values innovation and professional development.
- Customer Focused: Join a team dedicated to delivering exceptional customer experiences and building long-
- Competitive Compensation: Enjoy a salary and benefits package that reflects your skills and experience.