Office Administrator and Accounts - Christchurch
Christchurch
About us
Urban Collection is a Kiwi-owned flooring company based in Christchurch. We proudly deliver high-quality flooring products across Aotearoa and take great pride in our commitment to excellence."
About the role
We're looking for someone adaptable, multitasking, and eager to tackle anything that comes their way—from managing the inbox to supporting our customer service team and even ensuring the coffee machine stays stocked with pods. The ideal candidate will be proficient in Xero, Excel, and CRM systems and have a keen eye for spotting issues and resolving them to prevent future occurrences.This role would suit someone looking for 5 - 6 Hours per day, ideally 5 days per week.
Financial Administration
Proficiency in XeroStrong understanding of basic accounting principles and bookkeeping practices
Completing bank invoicing and reconciliations with precision and accuracy
Managing Accounts Payable and Accounts Receivable processes, including customer follow-ups
Reporting on the status of accounts payable and receivable
Processing bank deposits
Ensuring client and supplier information is up-to-date
General administrative duties, including answering phones, greeting visitors/customers, and managing our CRM
Customer Service
Accurately and efficiently processing orders to meet same-day or next-day delivery standardsConfident use of computer accounting software
Manage the Sales inbox
Identifying and addressing discrepancies in all documentation
Skills and Experience Required
3+ years of experience in office administration or customer service rolesExceptional organisational and IT skills
Clear, professional communication style with confidence in telephone-based customer interactions, including order-taking and problem-solving
Strong attention to detail with a customer-focused mindset
Strong understanding of financial management and accounting principles
Proficiency in Xero
Excellent analytical and problem-solving skills
Effective communication and interpersonal abilities
We are excited to hear from you.
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