Field Service Technician – Automated Machine Tools

This role is ideal for someone who’s comfortable on the tools, great with customers, and enjoys both onsite work at client locations and hands-on work in our showroom and warehouse.

You’ll be involved in a wide range of work, including:

• Servicing, fault-finding and breakdown repairs of automated machine tools
• Assisting with machine installations, loading/unloading machines, and setting up displays
• Commissioning new machines and providing basic training to customers on-site
• Operating and demonstrating machines for customer open days and showroom events
• Supporting warehouse and showroom operations, including unloading containers and preparing machines for dispatch
• Using CMMS software (or willing to learn) for logging jobs and maintenance records

• Mechanical and/or electrical servicing experience, ideally with CNC, metal fabrication machines or similar equipment
• Strong fault-finding and problem-solving abilities
• Confidence working with hydraulics, HMIs, and automation systems
• The ability to work independently and take initiative is important, as many tasks will be carried out solo at customer sites or in the workshop
• Willingness to travel across NZ and adapt to varied work environments
• Comfortable communicating with customers and representing the company professionally
• Experience using CMMS or digital maintenance systems (preferred but not essential)
• A valid EST license is highly preferred.
• Current NZ driver’s licence required
• Forklift license is an advantage

• Competitive salary (based on experience)
• Full training and support from our team and machine suppliers
• Variety – showroom, warehouse, and onsite customer work
• Use of a company vehicle, laptop, and phone
• Opportunities to work with advanced machinery and grow your technical knowledge
• A supportive, down-to-earth team that values initiative and teamwork

We’re looking for someone who enjoys being hands-on and is keen to grow with us.