[ref. w21243722] Restaurant Manager

The Helm Bar and Kitchen is a well established bar and restaurant in central Hamilton

We are looking to create a fun, energetic and friendly manager to be one of the faces of The Helm.

• enjoy working in a fast paced environment
• enjoy a bit of banter with your team
• have a creative mind and the want to create new items
• have a passion for food and beverages

A full time restaurant manager who has a positive attitude and great work ethic. Someone to assist our general manager with day to day running of the venue, functions, coming up with specials, creating a high team moral and passion for the hospitality industry.

It is preferred that the managers applying have experience in a similar size venue and environment of no less than 3 years.

Please see job description below: Position Title Restaurant Manager

Objective of Position To ensure the overall smooth and effective operation of the

restaurant with a strong customer service orientation.

Relationship With Staff, customers, suppliers and local authorities (ARLA, Police, RPH

• Develop and maintain a professional and cooperative

• Look for opportunities to improve procedures, and make

• Ensure the restaurant has a sufficient level of staffing and staff

• Ensure staff are trained in the correct procedure for taking

• Ensure restaurant staff can confidently describe wine list and

• Ensure staff are aware of specials, new wine lists and menu

• Maintain a high level of morale and team cooperation.
• Answer phones quickly and ensure staff do the same.
• Follow up on customer complaints/comments quickly.
• Ensure that all restaurant staff are aware of their obligations

• Complete restaurant seating plan for the following day.
• Complete cash-up, noting any differences between actual and

• Complete shift summary with tips.
• Ensure that all staff who answer customer queries regarding

• Update systems for taking function bookings and ensure staff,

• Confirm all group bookings.
• Ensure the cleaner is carrying out his/her duties to the required

standard and let him/her know if there is anything extra that

• Ensure an adequate supply of all items needed by the

• Ensure restaurant equipment is maintained to reduce the

• Participate as a constructive member of the management team

• In consultation with the manager, chef and staff prepare and

• Manage staff in a fair and equitable manner, take appropriate

• Ensure office is left in a tidy state.
• Complete such other general and clerical duties as the

operation of the business.

Relevant Qualifications • Level 4 National Certificate in Hospitality (Specialist Food and

• Good communication skills
• Leadership skills
• Excellent customer service
• Proactive
• Good personal hygiene
• Able to work alone as well as part of a team

Please include a cover letter.