National Operations Centre Operator

apartmentAcusensus New Zealand placeChristchurch scheduleFull-time calendar_month 
Acusensus is an Australian technology success story with offices across Australia, the United States, and the United Kingdom. Founded in 2018, we have developed world-leading technology focused on reducing road fatalities and injuries caused by distracted drivers.

We are global in our aspirations & have some of the best (and brightest) team members on the planet. The Company is listed on the Australian Stock Exchange.

At Acusensus, we're excited about our mission to enhance road safety through innovative enforcement solutions. As a Network Operations Centre (NOC) Operator, you'll play a key role in ensuring smooth operations and quickly addressing any system issues or incidents.

This role requires working on a 24/7 rotating roster and calls for outstanding analytical skills, a keen eye for detail, and the ability to perform well under pressure. As an essential support resource for our field operators, you'll be involved in real-time system monitoring, proactively identifying issues, and helping maintain the safety and efficiency of remote operations by managing alerts, coordinating setups, and escalating critical incidents when needed.

Requirements
  • Prior experience in a NOC or a similar operations role is a plus, though not mandatory.
  • Proficiency with system monitoring tools and incident management software.
  • Basic knowledge of IT infrastructure and networking systems.
  • Experience with Linux operating systems is highly valued.
  • Experience with AWS is a desirable addition.
  • Familiarity with ITIL practices is highly advantageous.
  • A keen eye for detail and the ability to thrive in a dynamic environment.
  • A strong dedication to safety and compliance with regulatory standards.
  • Ability to excel both independently and in a collaborative team setting.
  • Willingness to embrace a flexible 24/7 rotating shift schedule, including nights, weekends, and holidays.
  • Excellent communication and problem-solving abilities.
  • Self-motivated and passionate about providing exceptional service.
  • Openness to engage in mentoring and training activities as needed.
Benefits
  • Competitive Salaries & Incentives.
  • Access to EAP support programmes.
  • Learning & Growth opportunities.
  • Team Celebrations.

OnsideNZ are working with Acusensus on the recruitment of this position and will be in touch regarding your application.

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