Front of House, 2IC, Duty Manager at Ramen Ria - Christchurch
Ramen Ria is part of the vibrant Double Dribble hospitality group, home to some of Christchurch’s coolest venues. Since opening in October 2019, Ramen Ria has become a beloved Japanese Ramen bar in the city centre. Known for its unique, authentic vibe, we are committed to continually refining our systems to support team growth, build confidence, and set clear standards for exceptional customer experiences.
We strive to provide outstanding hospitality and be among the best in the industry!
About the Role:We’re actively seeking experienced and confident hospitality professionals to join our team at Ramen Ria in Front of House, Duty Manager, and 2IC roles. If you thrive in a dynamic, fast-paced environment and are passionate about delivering top-notch service, we want to hear from you!
Front of House:You will be responsible for confidently running sections, managing both busy services and downtime tasks, and contributing to the seamless day-to-day operation of the venue. We’re looking for someone eager to learn and grow into a Duty Manager role.
Duty Manager Responsibilities:- Operations: Lead with clear sections and responsibilities, ensuring smooth service flow. Oversee team performance, gather feedback, and ensure high standards are met each shift.
- People Management: Ensure excellent food and service standards are consistently met. Lead team briefings, debriefs, and continuous training to keep standards high.
- Administration: Oversee stock, invoices, delivery, and reporting. Ensure that all checklists are thoroughly completed and followed up by the team.
- Financial: Monitor and adjust rosters, manage costs, wastage, and ordering, and ensure financial goals are met. Promote the venue's offerings and upsell to customers.
As Duty Manager, you will lead your team with professionalism and drive to achieve the shift's goals and ensure a positive customer experience.
Requirements:- At least 2 years of experience in hospitality (food & beverage).
- LCQ certification is preferred. However, if you have relevant experience but haven't yet completed your LCQ, we may support standout candidates through the process.
- Availability to work weekends, late nights, and public holidays.
- Ability to thrive in a fast-paced and challenging environment.
- Knowledge of Japanese culture/food is a bonus, but full training will be provided.
If you have less experience but are enthusiastic and looking for a career in hospitality, we encourage you to apply for our Front of House or Trainee Duty Manager roles.
Benefits:- Free staff meals on shift.
- Generous staff discounts at 10 of our Christchurch venues, from cafés to restaurants, bars, and event spaces.
- Career development opportunities within a growing hospitality group.
- Supportive team environment with ongoing training and development.
- Tips from customers distributed among the team plus performance rewards.
If you’re ready to take your hospitality career to the next level, please email your CV, a cover letter, and your availability to career@doubledribble.co.nz. Be sure to include your visa status if applicable.
Join us and grow your career in Christchurch’s thriving hospitality scene!
Note: Only shortlisted applicants will be contacted.Applicants must have NZ residency or a valid NZ work visa to be considered.