Duty Manager - Christchurch

placeChristchurch calendar_month 

Duty Manager – Caldera Vineyard Estate, Akaroa

Caldera Vineyard Estate is looking for a Duty Manager to join our team in March 2025. If you have a passion for exceptional service, great wine, and creating memorable experiences, we’d love to hear from you.

About the Role:

Location: Akaroa, New Zealand
Hours: Full-time or part-time for the right candidate (30–40 hours per week, with some weeks requiring additional hours).
Schedule: Thursday to Monday (weekend and evening availability is essential). Please note that in summer, we increase to a 7-day operation.
Accommodation options available.
Salary: Based on experience (minimum $30 per hour, with a higher salary for more experienced candidates)
Annual Close-Down Period: The estate has an annual close-down for three weeks in July, during which staff are expected to take their leave.

Key Responsibilities:

Oversee daily operations, ensuring a seamless and high-quality guest experience.
Work the pass to manage service flow and ensure a smooth connection between the front-of-house and kitchen.
Lead and support the front-of-house team during service, ensuring all staff maintain the highest service standards.
Manage bookings, customer inquiries, and service flow.
Ensure compliance with licensing laws and health & safety regulations.
Assist with stock control and ordering, ensuring all inventory is maintained.
Work closely with the kitchen and vineyard teams to ensure smooth service and guest satisfaction.

Ensure that all service areas are kept to an impeccable standard, consistent with high-end hospitality.

What We’re Looking For:

A current Duty Manager’s Licence (or ability to obtain one).
Experience in hospitality, ideally in a high-end restaurant or vineyard setting.
Strong leadership and customer service skills.
Ability to remain calm and professional in a fast-paced environment.

A passion for wine, food, and hospitality.

Visa Sponsorship:

This role is open to New Zealand citizens, residents, and work visa applicants. Applicants requiring a visa must meet Immigration New Zealand’s AEWV requirements.

How to Apply:

If this sounds like you, email your CV and a brief cover letter to marketing@calderaestate.com.

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