Senior Customer Support Agent - Insurance - Auckland
Auckland
Fully remote WFH role - work from anywhere in NZ!
- Supportive management + close knit + collaborative team
- Career progression and development opportunities
- Fully remote WFH role - work from anywhere in NZ!
- Supportive management
- Close knit + collaborative team
ABOUT THE ROLE
Due to the ongoing growth and success of this business, they are now seeking an experienced Customer Support Agent to join their busy, small team!The primary focus of the role is taking inbound and outbound calls, providing quotes, and dealing with claims and customer queries.
Monday - Friday role with 1x Saturday shift per month (10am - 4pm).
SKILLS & EXPERIENCE- Customer Support experience
- 4+ years previous work experience in insurance
- Professional phone manner with exceptional communication skills both verbal and written
- Inbound and outbound phone experience
- Confident phoning customers and directing the conversation
- Great attitude, bright personality and can use initiative
- Fast learner and savvy with computer systems
- Competitive salary on offer
- Fully remote WFH role
- Career progression and development opportunities
- Supportive manager + close knit team
If this role sounds like you then click APPLY now!
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