[ref. k2034920] Sales Support Coordinator
Company:
This organisation prides itself on its family-based values & its founding history.It has grown from small origins, to becoming the largest of its kind in New Zealand, and a major player in their industry in the global field.
They export premium products world-wide from the highest quality NZ ingredients.
They are particularly proud that their success will see them continue on an impressive growth journey into the future.
Hours, Location and Duration:
- Fixed Term Contract covering peak workloads for 6 months
- 40 hours per week
- Flexible daily start times to deal with different time zones eg 7am to 10am
- Based Highbrook, East Auckland
- This role is 100% office-based
- Immediate start required to cover internal promotion
Duties and Responsibilities:
- This role reports directly to their Sales Support Manager
- This team performs the vital role of ensuring all customers are given a premium service
- An admin-heavy role providing admin support for all sales functions
- Managing the sales order process from end to end
- Managing Global Key Account customers
- Provide phone & email customer service assistance
- Ensure all sales contracts are accurate & sent to customers for signing
- Finalise customer orders
- Deal with logistics and shipping teams to ensure orders flow smoothly
- Manage order process from end to end (sales quote to sales ready)
- Provide weekly update on order tracking and delayed orders
About you:
- You'll be an experienced Sales Support Coordinator, having experience providing Admin support to a Sales team
- You'll already have Sales Support & Customer Service experience
- Experience working in an export industry and/or working on ERP/CRM will be an advantage
- You'll have excellent attention to detail to reduce errors
- You’ll be someone who is proficient at focusing well on your tasks in a busy environment
- Being organised & efficient with your time is extra important in this fast-paced role
- Ability to handle repetitive tasks
- You'll be familiar with MS Excel & Outlook
- Export documentation experience would be beneficial
- Clear / professional written & verbal communication skills are crucial for dealing with overseas markets
We are only able to consider your application if you already have at minimum, a NZ Work Visa.
What this role can offer you:
- A genuinely supportive manager who is a fantastic mentor to her team
- An established team of dedicated and caring team-mates
- Flexible daily start times to deal with overseas markets
- Free carparking on site
- Close to Southern Motorway
- The opportunity to work in an organisation that is growing
- Job stability for 6 months with potential to extend beyond that date
- Financial security in a company that provides essential products to the world
- Job satisfaction from making so many customers happy worldwide
- Join the exciting world of exports!
- Excellent café downstairs in your office building
We want you to shine, not shy away.
Next steps
Apply here with a CV in MS Word. You’ll need to hold NZ citizenship, residency, or have already secured a valid visa. Want to discuss your suitability further? Find me via our website.
We understand some job seekers choose not to apply if a role isn’t a 100% match. We’d encourage you to apply anyway or send us your details. If this isn’t right something else might be.
A bit about Toni, who's recruiting this role
Being the eldest of 9 siblings, I naturally fall into and love the role of nurturer and mentor and I certainly know how to roll with the punches and have a good laugh. Outside whanau and mahi, my happy place is the African continent, searching for new adventures and wild animals.
#SCR-toni-johnson
Additional information- Join a successful & globally respected export organisation
- Sales Admin support and Customer Services
- East Tamaki