Service Manager - Armstrong's Greenlane
Competitive remuneration aligned with your experience
- Opportunities for growth within a leading NZ dealership network
- Job satisfaction in a team-focused, growth-oriented culture
Armstrong's Greenlane is seeking a skilled Service Manager to lead our Service Department in a premier location showcasing Opel, Peugeot and Citroen. This is a rare chance to drive performance and create exceptional customer experiences within a renowned dealership with an upgraded workshop and a strong, growth-focused team.
What's in it for You?- Competitive remuneration aligned with your experience
- Job satisfaction within a team-driven, growth-focused culture
- Career development and advancement opportunities in a respected Kiwi-owned network
- Company vehicle, alongside access to ongoing training and development
Please find out more about our story at www.armstrongs.co.nz.
About the Role As the Service Manager, you'll take charge of the Service Department, focusing on customer care, team performance, and workshop operations. You'll ensure high standards across the board, from customer satisfaction to productivity, and be pivotal in guiding a driven team to success.
Key Responsibilities- Lead a strong service team, cultivating a positive, high-performance culture
- Drive results to meet and exceed targets, budgets, and distributor standards
- Develop and maintain strong customer relationships, prioritizing satisfaction and loyalty
- Ensure efficient, correct processing of warranty work in line with distributor requirements
- Communicate effectively across teams to align objectives and optimize outcomes
- Dealership service experience with a background in team leadership
- Proven track record in automotive service, with an emphasis on customer satisfaction
- A proactive, solutions-focused approach, especially under pressure
- Excellent communication skills for engaging team members and customers alike
- Automotive trade qualification preferred; eligibility to work in New Zealand
If you're an experienced Service Manager passionate about automotive excellence, join Armstrong's Greenlane and be part of a team where cars and people drive success. Submit your CV today to seize this opportunity for growth and achievement.