[ref. n773420] Queenstown Retail Duty Managers Wanted
Queenstown
We operate multiple retail store in New Zealand selling souvenirs and high-quality beauty, health
and food products to our customers.
We are currently looking for three (3) Duty Managers to join us. You will report to our Store
Managers and supervised our team of sales associates.
The Store Managers for our stores are responsible for managing the entire operations of our
stores. While the Store Managers are responsible for operational, HR and financial operations of
the store they are responsible for, due to long trading hours we require Duty Managers to assist
to run our stores.
You will be responsible for managing the operations of your store during your shift and as part of
your work you will be required to communicate effectively with tourists from Asia to determine
holidays up to 50 hours per week.
You will be paid $26 to $35 per hour based on your skills and attributes. You should have a
minimum of 18 months of relevant experience to apply. Fluency in Mandarin is preferred as 90%
of our customers are tourists from Mandarin speaking countries and we work with tour guides
and food products to our customers.
We are currently looking for three (3) Duty Managers to join us. You will report to our Store
Managers and supervised our team of sales associates.
The Store Managers for our stores are responsible for managing the entire operations of our
stores. While the Store Managers are responsible for operational, HR and financial operations of
the store they are responsible for, due to long trading hours we require Duty Managers to assist
to run our stores.
You will be responsible for managing the operations of your store during your shift and as part of
your work you will be required to communicate effectively with tourists from Asia to determine
their needs, providing assurance and information on our products, answering questions from
customers and recommending products. Your duties will also include:- Oversee and manage the operation of the store during your shift
- Provide and promote highest standard of customer service to customers, travel agencies
- Liaise with tour coordinators to manage tour groups’ visits
- Supervised, couch, mentor and provide appropriate trainings to sales associates
- Hold daily/weekly meetings and sales associates to resolve any issues and to provide
- Respond to inquires from customers, travel agencies and tour guides
- Use your knowledge and skills to explain and promote our products to customers
- Use POS system to handle payments
- Assist store manager in marketing, purchasing, staff recruitment, budgeting and sales
- Ensure our products are properly merchandised and priced
- Conduct stock takes and order new stocks when required
- Ensure products purchased by our customers are delivered in a timely manger in good
- Respond to requests from customers for exchange and refunds
- Collect and monitor customer comments and feedbacks.
- Manage in store security
- Ensure compliance with New Zealand Health and Safety regulations
You will be offered a permanent position and be required to work a minimum of 30 hours per
week. You must be available to work flexible hours including late nights, weekends and publicholidays up to 50 hours per week.
You will be paid $26 to $35 per hour based on your skills and attributes. You should have a
minimum of 18 months of relevant experience to apply. Fluency in Mandarin is preferred as 90%
of our customers are tourists from Mandarin speaking countries and we work with tour guides
from Asia.
Queenstown
and Residential Apartment buildings throughout Australia and New Zealand.
Job Description
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unlimited opportunities to develop yourself and your career but being part of a community and company culture that’s passionate about putting people first.
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