Customer Service Representative
Auckland
Day to day you will:
- Receive and respond to information and queries across a diverse range of channels including phone and email
- Resolve customer queries end to end, navigating a variety of systems at any given time
- Use your customer service skills and experience to manage difficult customer queries, with support where necessary
We are looking for:
- A strong problem solver
- A resilient team player that has the ability to "bounce back"
- A strong communicator with exceptional attention to detail
- A tech savvy star who knows how to navigate and multi task between various systems.
- The ability to deal with all sorts of people and queries while keeping cool under pressure
- An adaptable individual who thrives in a dynamic working environment
Why this is more than a job:
- Inclusive & fun team culture,
- Access to discounted health insurance plans for you and your family
- Reduced banking service fees, rates and packages through our partners
- Free onsite parking
- James Pascoe Group discount
All applicants will be required to provide proof of their eligibility to work in New Zealand
Auckland
65k Permanent position
• Airport Location
• Permanent positions with benefits
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