Restaurant Duty Manager
Hamilton
Maintain a clean, safe and welcoming environment for customers and staff.
- Addressing customer inquiries and concerns and providing excellent service.
- Craft and serve exceptional cocktails, train staff in mixology, and maintain a quality beverage program.
- Welcoming guests at the entrance and guiding them to their tables.
- Accurately taking food and beverage orders and ensuring timely delivery of orders.
- Handling cash and credit card transactions.
- Maintaining a clean and organized dining area and ensuring a smooth flow of service.
- Supervise and manage the front-of-house staff
- Monitor inventory levels and place orders as instructed.
- Ensure all food & beverage items are served and/or prepared to company standards.
- Handle customer inquiries, complaints and feedback in a professional and timely manner.
- Enforce compliance with health and safety regulations, food hygiene and company policies.
- Proven experience as a Duty Manager or similar role in the hospitality industry
- Strong leadership and organizational skills.
- Excellent communication and interpersonal skills
- Ability to work under pressure and handle multiple tasks simultaneously
- Sound knowledge of restaurant operations
- Flexibility to work shifts, including evenings, weekends, and public holidays.
Hamilton
Know how to make sure your customers have a great time? In this role, you will be overseeing shifts on our Main Gaming Floor and Functions & Events. We are currently looking for a Duty Manager to join our Food & Beverage Management team...
Hamilton
The Duty Manager will be responsible for ensuring exceptional customer service, managing day-to-day shifts. Excellent communication skills are required for this role. The ideal candidate will have a passion for the hospitality industry...
Hamilton
We are seeking an experienced Duty Manager who has strong leadership abilities to oversee our store. Will need to have good organizational and communications skills, and will also display high presentation standards, honesty, and an excellent work...