Travel Consultant

Holiday Travel NZ Limited (HTNZ) is currently looking for an experienced Travel Consultant to join us at our store in Royal Oak, Auckland.

If you love designing bespoke itineraries, managing bookings, and making travel magic, this is your ticket to an exciting new role.

This full-time role requires at least 30 hours of work per week, Monday to Friday, with a starting rate of NZ$36 per hour gross.

• Handling independent and group travel bookings, including tailor-made quoting, itinerary creation, and confirmations
• Managing booking requests via online portals, email, phone, and in person
• Converting enquiries into confirmed bookings with ease and accuracy
• Working closely with local and overseas suppliers and operators to secure the best travel experiences
• Overseeing the end-to-end booking process, including invoicing, payments, and documentation
• Ensuring financial accuracy with booking reconciliations
• Preparing and issuing client travel documents – because every great trip needs a great plan
• Staying ahead of the game by attending training sessions, supplier meetings, and trade shows

Qualifications & Skills:

• Must have minimum 6 months+ relevant work experience and at least a NZQF Level 4 or equivalent qualification in the field of tourism
• Fluent in English and Chinese (a proportion of our customers speak Chinese only)
• Having sold travel packages before or explored many travel destinations would be an advantage.
• Strong customer service and sales skills.
• Knowledge of travel booking systems (e.g., Amadeus, Sabre, Galileo) is an advantage.
• Excellent organizational and multitasking abilities.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment.

If you are ready to set sail on a new adventure in the travel industry, we would love to hear from you.

Applications must be submitted via this advert, and a cover letter is required.

Tell us about your experience selling travel or your personal adventures.