ACCOUNT MANAGER - Commercial Cleaning Services
ACCOUNT MANAGER – Delivery of Commercial Cleaning Services – Bay of Plenty to Waikato
Tauranga/Bay of Plenty based:- $68-80K gross per annum.
- Opportunity to work with a reputable and growing commercial cleaning company.
- Collaborative and supportive work environment.
- Professional development and training opportunities.
- Company vehicle + Laptop + Company Cellphone.
The role has a Supervisor, part time based in Hamilton, reporting to this role. Frequent travel within these Regions, and at times for training and national meetings outside the region.
As an Account Manager, you will play a crucial role in managing client relationships, coordinating cleaning operations, and ensuring client satisfaction. We offer you competitive pay rates and a great team environment. By being the face of our business onsite and ensuring cleanliness is maintained to a high standard, you are a key part of our company’s success and reputation.
About the role:- Collaborate with internal teams to plan and schedule cleaning operations, ensuring resources are allocated effectively.
- Conduct regular site inspections to assess service quality and identify areas for improvement.
- In liaison with Recruitment, conduct interviews and assist with the completion of onboarding documentation.
- Manage your Team effectively.
- Manage Health & Safety processes.
- Take the initiative and think forward.
- Write reports and prepare emails, spreadsheets, client-site ordering monthly.
- Develop and maintain strong relationships with clients, fostering trust and satisfaction.
- This is a hands-on role - covering sites in the evening (to be expected weekly).
- Work outside core daytime hours as required.
- You will come from a similar type of role, managing staff, customer facing, managing systems and processes to ensure quality delivery of service.
- Cleaning experience preferred.
- Ability to communicate and participate in Teams meetings.
- Fully proficient in Excel, Word and Excel as well as being well-spoken with strong English spoken communication skills.
- Must be proactive and solutions oriented.
- Be able to work outside of the standard hours as needed to fulfil business objectives.
- Eligibility to work in New Zealand - Have a valid New Zealand Work Visa, Resident Visa, or Citizenship.
- Pass a Ministry of Justice (Criminal Conviction History) check.
- Physically fit to do the job.
- Full New Zealand Drivers License (not negotiable).
- Good attention to detail.
- A reliable work ethic with great customer service and communication skills.
- Ability to work independently with minimal supervision, following training and instructions.
Supported by offices in Auckland, Wellington and Christchurch, our team members provide critical cleaning, security, and integrated services at more than 300 client sites.
If you are interested in working for a company with a clear purpose that is committed to safety, kindness and developing our people, we would love to hear from you.
Click APPLY NOW! Alternatively, please call Trish Newman on 021 1980 272 to discuss this career opportunity.
We would love to have you join us at Millennium.
To find out more about us – go to https://millenniumsg.com