Operations Coordinator

Adecco, on behalf of our client, is seeking an experienced **Operations Support Coordinator** to manage daily operations, ensure compliance with safety regulations, and act as the main point of contact for customer teams. This role involves coordinating operations, addressing issues, and ensuring schedules are followed efficiently.

**Main Duties and Responsibilities**:

• Serve as the direct point of contact for customer operations.
• Communicate operational irregularities, equipment updates, and other changes.
• Maintain real-time communication with on-field customer operations (e.g., ops/tower).
• Ensure compliance with security, safety, and company policies.
• Allocate resources (drivers/loaders) based on customer schedules and airport data.
• Monitor airside activities for compliance with flight schedules and guidelines.
• Manage meal orders, flight schedules, and incident reports.
• Handle emergency situations (fire, accidents) and prepare incident reports.
• Participate in First Aid and Fire Emergency teams onsite.
• Work independently during busy or high-pressure periods.

**Experience**:

• * 2+ years in an office or warehouse environment.
• 1+ year in a supervisory or team-leading role (airline or related industry preferred).
• Experience in fast-paced, deadline-driven environments.
• **Skills**:
• Strong customer service and communication skills.
• Proficiency with computer systems and data analysis.
• Knowledge of safety and hygiene standards.
• **Languages**: Fluent in English (written and spoken).

**Key Competencies**:

• **Problem-Solving**: Ability to analyze and resolve issues effectively.
• **Team Leadership**: Lead and foster teamwork while developing others.
• **Communication**: Build strong relationships and communicate clearly.
• **Customer Focus**: Deliver excellent service under pressure.

Integrity, Passion, and Accountability are central to our success. We expect all employees to:

• Treat others with respect and act with integrity.
• Communicate effectively and keep everyone informed.
• Work collaboratively to solve problems and deliver excellence.
• Show passion for our work and attention to detail.
• Take responsibility for actions and meet commitments.

If you are a motivated, reliable, and customer-focused individual with the ability to thrive in a fast-paced environment, we encourage you to apply. Please send your resume and cover letter to Sharif or call us at (09) 271 3602.

We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued."*