Placements Administrator

Newly created role within an established small team

• Modern offices, central CBD, located close to public transport
• Growing company with processes in place for learning and development

Due to organisational growth, this privately-owned company is seeking an additional Placements Administrator to join their small but cohesive team who contribute to meaningful work within a specialist area of health.

Your role will see you provide administrative and coordination support to health-based professionals, so that they can focus on delivering their clinical expertise to clients across New Zealand.

This is a permanent, full-time position, predominantly based in the office due to the nature of the role.

Reporting to the Managing Director, your main responsibility will be to assess and match clients to the relevant health provider. You will be dealing with highly sensitive information and material and the role also has a strong coordination and administration element to it.

Key duties and responsibilities will include:

• Understand the requirements of the service, assess key information and action outcomes
• Answer client and provider enquiries and respond to client feedback
• Liaise with clients and providers, acting as the middle man to match key relationships
• Manage a client wait list and ensure they receive support efficiently
• Manage a portfolio of providers, ensuring their client-related tasks are completed in full, on time, and according to specification
• Review provider reports and provide feedback in conjunction with your team to ensure they meet ACC requirements
• Assist providers with administration for the services they provide
• Deliver initial training and onboarding of new providers
• Maintain the client management system with up to date and accurate information.

You will be someone who is genuine and vocationally motivated in order to help and assist people. Previous experience working in the health sector will be highly beneficial as well as the ability to deal with sensitive material.

Strong coordination and administration skills are non-negotiable, and you will have the ability to cope with ambiguity. Being considerate, supportive and having a sense of humor will go a long way!

You will have the opportunity to work with a driven team who are truly passionate about the work they deliver. This is a great role for someone who wants to give back to the community in a meaningful way.

With modern offices based in the Central Wellington, you will have easy access to public transport.

Apply online by submitting your CV and cover letter stating your interest in this role.

For more information on this great opportunity or a confidential chat, contact Tracey on tracey@archwayrecruitment.com or call 021 022 32033.