Shift Manager

You must be able to work some night and weekend shifts!

As a Shift Manager, you are responsible for:

• This is a hands-on position, you will also work to make and serve: big, bold, deliciousness (great burgers) to everyone.
• Supervise a small team of Fast Food workers (Cooks & Kitchen Hands) and support them to be successful by coaching, ensuring breaks are taken etc.
• Ensure that all operational standards are met, including food safety, quality and customer measures.
• Problem solve should issues arise and escalate to experts as required e.g. if kitchen machinery require repairing.
• Ensure the Health & Safety of all employees.
• Assists with Promoting Restaurant Profitability e.g. focus on costs and maximising customer opportunities.

Requirements:

• 4+ years team management experience and overseeing the duties of Team Members in Fast Food or similar food, Hospitality or Retail environment.
• Minimum level 6 in Hospitality or equivalent qualification.
• Great people & great customer service skills.
• Exceptional communication skills with the ability to create a positive culture and working environment.
• Experience on how to on-board new employees and with staff training and motivation (advantage).

Must have New Zealand Citizenship or Valid work rights.