Parking Attendant - Auckland
About us:
A career at Wilson Parking gives you more than just a position with New Zealand's leading parking operator. By joining our diverse team, you become part of an organisation that is focused on our people, our customers and continues to push the parking boundaries with industry leading innovation.
About the role:
We are looking for a Casual Parking Attendant in Auckland. This isn’t your usual 9 to 5 office job – you could be directing the flow of traffic through the airport, monitoring CCTV and assisting customers at Parking Services, or greeting customers in Valet when they drop their vehicles off
Duties include:
Valet
Meet & greet customers at the Valet drop off & pick up areasChecking in customers vehicles
Photographing vehicles in collaboration with the Valet concierge to document their condition at check-in.
Transporting, parking, and retrieving customers' vehicles
Processing payments
Checking out customers vehicles
Parking Services Kiosk
Providing customer service, including assistance with parking inquiries (ticket processing, booking queries, providing directions and processing payments)Responding to intercom/ phone calls directed to the Parking Services kiosk
Monitoring and investigating queries via CCTV
Logging escalations with airport operations where necessary
Forecourt
Providing assistance with customer queries (where to find areas of the airport i.e. bus stops, locate carparks, locate taxi/ ride share pick up areas)Directing vehicle & pedestrian traffic within the airport precinct as required
Maintaining and repairing parking hardware (barriers / columns / pay machines)
Logging jobs with external contractors/ escalate where necessary
Logging escalations with airport operations where necessary
We are looking for someone with:
Excellent customer service skills + experienceA passion and willingness to go the extra mile for customers
Good communication skills
Excellent work ethic
The ability to work unsupervised
Full drivers licence
General computer skills
In return you will get:
Full trainingUniform provided
Stable employment with career advancement opportunities
Free carpark!
Full access to Wilson Parking ‘Perks' program with extensive discounts across a wide range of retailers, petrol and grocery
Strong company focus on training and development - How can we help you grow?
Ongoing support: Full Access to EAP and Support services, including confidential counselling and financial budgeting services for both yourself and your family.
Apply now.