[ref. e52303821] Retail Manager

We guarantee a Minimum of 30 hours per week with a pay rate from $31.00 – 32.00/hour. You will be required to work as per the roster and be available on weekends and public holidays.

❖Job Description:

• Developing & implementing effective marketing strategies to ensure business profitability.
• Organise all store operations and allocate responsibilities to personnel. Prepare and roll out weekly roasters for the staff members.
• Supervise and guide staff towards maximum performance.
• Recruiting, selecting, orienting, training, and motivating employees, conducting appraisals and performance reviews and organising/providing training when required.
• Prepare and control the store budget for minimum expenditure and efficiency.
• Setting pricing of the products inline to make optimum business profitability.
• Ensuring administrative and audit processes are followed.
• Monitor and maintain stock levels and coordinate with the buying department to ensure that they are up to date, especially during the festive season.
• Maintain records of financial transactions & ensure there are no discrepancies between stock sold and cash received.
• Making key decisions about stock control, product mix and pricing, including implementing a stock control system with discounting and clearance when required.
• Design Promotional activities and coordinate with the digital marketing team to create advertisements and publish them on various digital platforms.
• Coordinate with store assistants to ensure they accurately display promotional products and their pricing.
• Address complaints from in-store and online customers to maintain the store's reputation and offer them the best solution possible.
• Offer special offers and other facilities such as on-time delivery to the B2B Customers.
• Deliveries are dispatched accurately and within the given timeframe for all online customers.
• Encourage customers to share their feedback on our digital platform, which helps us to improve.
• Analyse sales revenue and make forecasts.
• Ensure the store fulfils all legal health and safety guidelines.
• Inspect the areas in the store and resolve any issues that might arise.

• A Diploma or Degree qualification is required for this role
• 2-3 Years of Work experience in a similar role can substitute the qualification
• Ability to work in a Multicultural Environment.
• Possess motivational and leadership skills.
• Must not be SMOKER.
• Must not take Drugs & able to pass random tests when required.
• Team player and ability to work competently under pressure.
• Must be able to work across any shifts, including evenings, weekends, and public holidays.
• Must be a fit, quick thinker, reliable, trustworthy, and self-motivated.
• Able to lift weights to 25kg when required.