Christchurch - Connect Team Manager

We have a dedicated team of Field Technicians, Designers and Engineers together with the latest technology and high-quality machinery we provide civil and undergrounding services.

Providing technical planning, project management and personnel coordination and leadership, this is a diverse and rewarding opportunity for an experienced leader to shine within the Civtec team.

• Overseeing, leading and coordinating structured crews ensuring assigned work is completed as per the design, and work completed meets industry and Civtec standards.
• Overseeing, leading and coordinating the assure work to ensure restoration and associated tasks (civil and technical) and tube faults are completed as per the design and, meets industry and Civtec standards.
• Supporting the efficient and effective running of the South Island Customer and Works department.
• Provide direction and expertise to ensure the continued operation of the Enable network by responding to network faults within established SLA's.
• Actively communicating with all stakeholders (team members, management, clients) to provide accurate information in a timely manner.
• Completing quality and site audits/inspections and work with the team to take any necessary corrective action as required.
• Ensuring customer and internal issues are managed and resolved within the agreed SLA, by providing technical direction and support; escalate issues as appropriate to the manager or key stakeholders.
• Liaising with Civtec team, regulatory bodies and the public on project developments and milestones as required. Providing information and supporting internal and external reporting requirements.
• Managing and monitoring staff performance and taking corrective action taken when required. Mentoring and educating teams on site to improve efficiencies and quality of delivery.
• Scheduling and overseeing prestart documentation, permits, quality assurance, and compliance documentation to ensure completion is as required. Including overseeing others to ensure satisfactory completion of all required.
• Monitoring operational performance using powerBI and other reporting suites.
• Supporting Night work planning and completion.
• Supporting with coaching, investigation, and disciplinary processes at all times enforcing Civtec Policies and Procedures.
• Undertaking all technician field activities (inc. fibre install) and machine operation as required to complete works.
• Undertaking other tasks/reasonable requests to support the overall Civtec business as required from time to time.

• Minimum 5 years industry experience with strong technical experience.
• Previous supervisory/leadership experience essential.
• Sound knowledge and experience of the Enable Network in relevant disciplines (ie. New installs and remediation).
• Competent in using a variety of computer software (eg. MS Platforms; RESCO; iAuditor; Dynamics)
• Competent in undertaking advanced testing; using splicing equipment and other tools and machinery required for the role.
• New Zealand Class 1 Full Drivers Licence
• Physically fit and capable of undertaking the following duties – underfloor and ceiling installation work; manually digging, potholing, carrying reasonable loads and other physical tasks.
• Strong logic, planning and problem-solving ability.
• Strong work ethic, maintaining personal accountability for output.
• Respect for others and highly reliable.
• Excellent communication and interpersonal skills.

• The opportunity to join an established dynamic and growing organisation who truly values its team.
• Independent and confidential employee assistance program.
• Commitment to health, safety and wellbeing of our team members.
• An additional, one-off, week of leave after 5 years of continuous employment with Civtec.
• Discount and purchase benefit packages with our suppliers.

Working for Civtec you are part of a great team of dedicated employees. We are a growing organisation that offers genuine opportunities for development.

Applicants for this position should have NZ residency or a valid NZ work visa.