Laketown Property Management Limited - Duty Manager - Christchurch

Laketown Property Management Limited - Duty Manager

Location of the job: Lake Tekapo

We are looking for a full-time duty manager to assist the manager at a well-known holiday accommodations at World Dark Sky Reserves Lake Tekapo, which has a backdrop of snow mountains, beautiful lupin flowers, and a stunning Tiffany-blue lake.

We fully manage the holiday home on behalf of the owners. They give us the keys, and we will deliver them a return and take care of everything else, from listing on multiple booking sites to hosting customers and general maintenance.

We are looking for a Duty Manager to join our dynamic company to bring our business to a new level.

• Overseeing daily reservation, reception, room service and housekeeping activities;
• Promoting and managing reservations from all sources;
• Adjust online pricing according to manager request;
• Handle guest’s requests, issues, and complaints satisfactory and pro-actively to

• Monitor and response to guest feedbacks on Booking.com and other OTAs;
• Planning and organizing the mix of products, stock levels, laundry orders and

• supervising security arrangements, and garden and property maintenance
• ensuring compliance with occupational health and safety regulations
• Providing training to new staffs;
• Perform daily, weekly, and monthly property report

Role Requirements:

• Diploma in relevant area;

• Bachelor or above at any fields;

• 3 years working experiences in relevant fields;

• Excellent English language skills both written and verbal, ability to speak another
• Full NZ driver's license, or International Driver Licence
• Flexibility around working hours on weekends and holidays;
• Be familiarized with using internet-based applications as well as experience with

• No criminal convictions

• Friendly environment to work and settle
• Ongoing support and training
• Staff accommodation (own cost)

Please email your application, including your CV to mail to laketown@outlook.co.nz

Applicants for this position should have NZ Residency or a valid NZ Work Visa.