Millbrook All Rounder - Queenstown
We have opportunities for hospitality professionals to be a part of our world-class and high performing Millbrook team.
Proudly Awarded Oceania's Leading Hotel 2023 at the World Travel Awards.
Our work ethos is nurturing and supportive. We are the Millbrook family and take great pride being one of New Zealand's best places to work.
Overview
Set on 650 acres of lush green fairways, rolling hills and gentle streams, Millbrook Resort is an internationally acclaimed, luxury lifestyle resort, and we are proud to be an employer of choice within New Zealand.
We seek exceptional people like yourself who are passionate about the guest experience to come and join our five-star team!
The role
This role is flexible between our Housekeeping, Food & Beverage and Front Office teams but will be predominantly Housekeeping focused.
We have an extensive range of luxury accommodation at Millbrook Resort, the Housekeeping part of this role involves ensuring guests receive a high-end bespoke cleaning service, whether it be in our luxury accommodation, health & fitness centre, restaurants or spa
Within the Front Office, we ensure our guests are warmly greeted and a tailored made experience is delivered, whether it be greeting and checking in guests, assisting with luggage, delivering room service, driving guests in our shuttle services or providing a luxury airport service from ZQN to Millbrook Resort.
We have four luxury restaurants and a functions team at Millbrook Resort, the Food & Beverage part of this role involves delivering a unique and unforgettable dining experience. We focus on being a part of a collaborative team, delivering a tailored five-star guest experience, whether it be during a bustling breakfast service, or dining at Kobe, which has an innovative interpretation of Japanese cuisine.The Hole in One Café is fast paced casual dining and is renowned for our beautiful coffees. The Millhouse restaurant, where we pride ourselves in a seasonal menu of elegant dishes and an award-winning wine list.
This role will start in Housekeeping with the potential to move into Front Office and/or Food & Beverage in the future.
Success Profile- Passion for delivering a five-star guest experience, that is "on point" every time
- Vibrant personality full of smiles, who prides themselves being the best at what they love to do
- Outstanding communication skills, coupled with a "can do" attitude
- Ability to work on own initiative, as well as work as an effective team player
- Thrive in a fast-paced work environment, coupled with excellent multi-tasking skills
- Ability to work full time including shifts, weekends & public holidays
- Drivers Licence advantageous
Q&A with Charlotte Laurentin - Rooms Division Manager
Describe your leadership style?
I love to work alongside my team and together create a positive work environment. I believe it is crucial to know each of your team members and where they are at their best to allow them to perform, as well as giving everyone a space to grow and develop their skills
What do you enjoy most about working at Millbrook?
My number one is certainly the team we have, such an interesting bunch of individuals coming from all parts of the world with different cultures and hobbies. I also love the opportunity for growth and development here... and obviously, the scenery!
What are some of your favourite aspects of working in the Front Office department?
Again, the team makes the Front Office department such an enjoyable team to be part of. I also love taking care of our guests and finding creative ways to make their stay more memorable. Not one day is the same!
My Millbrook
We believe our people are our greatest assets, and love rewarding our hard-working team members. At Millbrook we encourage learning and professional development to help you grow and perform within your career. When you join the Millbrook family you will also enjoy a number of exciting benefits including; Discounts on products and services; Easy free car parking; Complimentary staff meals; and a daily travel allowance for team members who live more than 25km from the resort.
If you wish to work in this dynamic, challenging and busy environment and have the attributes above, we'd love to hear from you. Begin your Millbrook journey today and apply!
To apply for this job go to: https://careers.millbrook.co.nz/Careers and search for reference number 6690836.
Applications close: 13 December 2024
You must have a valid NZ Working Visa to apply. Please attach a copy of your visa to your CV when uploading it to the portal.